"More than a year ago, we took unprecedented measures to keep our employees, families and communities safe, while working to ensure the continuity of safe and reliable electric service that our 2.6 million customers expect and deserve. Georgia Power has recognized the extraordinary burden our customers have faced during the pandemic, and we continue to partner with nonprofit, community and faith-based organizations to offer assistance programs to those in need."
Chris Womack, President of Georgia Power
At Georgia Power, we believe in being, “A Citizen Wherever We Serve.” That’s why we partner with nonprofits, community and faith-based organizations to offer assistance programs to those in need.
Georgia Power customers who are 65 years of age or older and meet the income requirements for eligibility may qualify to receive up to $24 a month off their bill.Check your eligibility
Project SHARE offers help to those in need. In 2021, they assisted over 15,000 Georgians with Georgia Power and its customers contributing almost $2.1 million.Apply with your local chapter
We support the Division of Family & Children Services Low-Income Home Energy Assistance Program (LIHEAP) to help qualifying households pay their energy bills.See if you qualify
We continue to urge customers to be aware of scammers during the COVID-19 pandemics. Customers should be aware of phone calls demanding payment via phone. Georgia Power will never ask for a credit card or pre-paid debit card number over the phone.
Please note, because the suspension of disconnects has been lifted, we may contact qualifying customers by email, text or phone call offering options to help those impacted by COVID-19 and needing assistance. We will not seek payment through these channels. We will only utilize them to provide access to information.
We have been closely monitoring the potential threat posed by COVID-19 since January.
Proactive actions have been taken to both prevent the spread of the illness and protect the safety and health of our employees, including:
We're continuing to provide information and updates on the virus to employees, including prevention recommendations from the Center for Disease Control, and are following the latest developments and updates from the public health officials and medical professionals.
Please note that these tips are provided by the Center for Disease Control, and are subject to change. For more information on COVID-19, visit www.cdc.gov/ncov or call 1-800-232-4636.
Get answers to the most commonly asked questions regarding our response efforts.